Payment Policy
Scope
This Payment Policy applies to users who use Getzone.net’s product sourcing and purchasing assistance service.
Getzone.net does not directly sell products or process online payments through the website. Payments are made only after both the user and Getzone.net have agreed on the product, price, quantity, and all relevant terms and conditions.
Payment Principles
Users are required to make payment only after:
- Confirming the product to be purchased.
- Agreeing to the quoted price.
- Confirming the delivery method.
- Accepting any terms and conditions applicable to the order (if any).
We do not request payment before officially confirming that we are able to assist with the purchase.
Payment Methods
Depending on the order, users may choose one of the following payment methods:
Bank Transfer
Bank account details will be provided during the order confirmation process.
Users are kindly requested to include the correct payment reference as instructed so that the transaction can be verified promptly.
Cash on Delivery (COD)
For eligible orders, users may pay the shipping carrier upon delivery.
The availability of COD depends on:
- The type of product.
- The order value.
- The delivery address.
- The policies of the shipping provider.
Advance Deposit
For certain made-to-order products, high-value items, or products specially sourced upon request, we may require a partial or full deposit before placing the order.
The required deposit amount will be communicated and agreed upon before the purchase is confirmed.
Payment Confirmation
After completing payment, users may be asked to provide proof of payment so that we can verify the transaction and update the order status.
For bank transfers, payment verification is generally completed during normal business hours.
Invoices and Payment Records
If necessary, users may request payment confirmation or other transaction-related information.
Where an order is fulfilled by a partner or third-party supplier, the issuance of invoices (if available) will be subject to that provider’s policies.
Payment Security
Getzone.net does not store users’ bank account information, payment card details, or other sensitive financial information on the website.
All payments are made through lawful payment methods chosen by the user.
Refunds
Any refund, where applicable, will be processed in accordance with Getzone.net’s Return and Refund Policy.
Each refund request will be evaluated based on the reason for the request, the status of the order, and the agreements previously confirmed with the user.
Contact Information
If you have any questions regarding payment or require assistance with a transaction, please contact:
Getzone.net
Phone: +84 981 111 118
Email: getzone.nets@gmail.com